MINIGT.com is not assisting retail sales.
In fact, there is not an official MINI GT online store directly owned or associated with our brand.

Please contact your favorite hobby shop or a trustworthy online store for placing orders/pre-orders.

For in stock items from TSM-Model and TopSpeed Model, we will be shipping from our US warehouse in Chino, California, USA.
For pre-order items from TSM-Model and TopSpeed Model, we will contact you when the items arrive, and ship from our US warehouse in Chino, California, USA.

For our 1:64 brand MINI GT, we do not assist in retail orders. There is no official online store for MINI GT brand.

You can add items to shopping cart;
right before check out, you will be able to see the different estimate shipping cost and shipping time for your order.

Now you can add items from TSM-Model and TopSpeed Model to the shopping cart and check out in the same time.

Please be noted that only instock items will be charged; pre-order items will be charged when the item arrives our warehouse and ready to ship.

We accept PayPal and all major credit cards (Visa, Master, American Express & Discover).

You can add the pre-order or back-order items to your shopping cart, and check out normally.  You will enter your payment information as usual, but please note that your order will not be charged until the stock physically arrives to our warehouse and ready to ship to you.

Please refer to our return & exchange policy below.

Exchanges

Should a return or exchange be necessary, you must first contact us for a Return Authorization number within 14 days of the shipment of your order. Any packages shipped back to our offices without a Return Authorization number displayed on the outer packaging will be refused and returned to you. Please note that all shipping costs are nonrefundable. 

Any and all items returned must be in original sellable condition including all packaging. It is your responsibility to ensure that each item is well packed for the return shipment as we are not able to give full credit for any items that are received back in less than perfect condition. We advise insuring any items that you may return for this reason. Upon receiving your item we will issue your choice of the remaining balance in either store credit or a refund. Please contact us if you have any questions.
 

Damages
 

Should you receive a damaged item and would prefer to exchange it for a new one, it will be replaced with an identical item from our stock to the best of our ability. Please contact us to notify us of any damages immediately after receipt of your item. In the event that a replacement is not available, we will offer store credit or a refund.

Replacement Parts

While we make our best efforts to support all models sold on this website, please understand that limited quantities of parts are available and we are typically only able to supply spare parts for up to 6 months after a product has released.  Please contact us for additional details if you need a replacement part for your model.

All domestic orders shipping within the U.S. will be sent using UPS*.  Collectors are responsible for ensuring that the shipping details they have entered in their order are correct.  Once your package is in the hands of the shipping company it is out of our control and address changes made to UPS will result in an extra fee to the credit card associated with your order.  This is an automatic fee charged by the courier to our company for address changes made once packages are in their possession.  

*The United States Postal Service is the required service used for all orders shipped to a PO Box or an International Address.  If address changes are needed or if your package is not claimed and returned to us by the carrier additional fees may be charged to the credit card on file with your order.

If you need to update your shipping address and your order has not shipped, you must notify our company by e-mailing customercare@tsm-models.com and receive an confirmation e-mail that your order has been updated with the new information.